At PERSONAL TOTAL , the filling of vacant positions with capable employees is based on a multi-stage process that focuses on analysis, identification and pre-selection as well as candidate presentation and project documentation.
The consistent orientation towards defined processes, from the joint clarification of candidate requirements to regular reporting on the status of your assignment, ensures transparency and high quality in the filling of vacancies.

Strongly growing or larger companies have a constant need for qualified candidates. To ensure a continuous inflow of suitable employees, PERSONAL TOTAL has developed a structured applicant management process centred on an internet-based workflow system.

Important components of strategic human resource management with PERSONAL TOTAL are:

• Identification and development of all sources for potential candidates.
• Consolidation of qualified candidate documents into a client workflow system with all candidate data (picture, CV, references, interview remarks, results of aptitude diagnostics, etc.).
• Establishment of worldwide online access by authorised persons of the clients (e.g. personnel officers, line managers).
• Building up a company's own applicant database with interesting candidates.

The assessment of a potential new employee in the application process places high demands on all parties involved. Filling a position incorrectly leads to high follow-up costs in the future due to a new advertisement during the probationary period or suboptimal performance. The central question is therefore which candidate best meets the requirements of the specific job profile.

By using standardised aptitude diagnostic procedures that capture the personality traits relevant to the position, PERSONAL TOTAL supports the selection decision. Of particular importance here are best practice profiles of successful job holders, which reveal the characteristics of the open position that are critical for success.

To assess the potential of candidates, PERSONAL TOTAL can support clients with the following successful starting points:

• Comparison of candidates with existing norm profiles: PERSONAL TOTAL has developed over 100 special norm profiles for different occupational groups and areas of responsibility, which allow an objective comparison with the profiles of candidates. The norm profiles were developed, among others, in cooperation with the leading German newspaper for engineers - the VDI-Nachrichten - on the basis of a test with over 15,000 participants
• Comparison of candidates with specially developed best practice profiles of successful job holders from your company.

On 18 August 2006, the General Equal Treatment Act ("Antidiscrimination Act") AGG came into force in Germany. Numerous areas of human resources work are affected by the law, from the design of advertisements, interviews and rejection management to the organisational structure of the company.

The focus of the law is to prevent discrimination against candidates and employees with regard to

• Gender
• Age
• Race/ethnic origin
• Religion/worldview
• Sexual identity
• Disability

By simplifying the possibilities for legal action and reversing the burden of proof, the law has led to a sharp increase in the litigation risk for companies.

To give you the assurance that all applications in your company are handled in accordance with the rules of the General Equal Treatment Act, PERSONAL TOTAL has developed an AGG-safe applicant management system that includes the following components

• Non-discriminatory creation of the requirements profile
• Use of AGG-compliant sources and job advertisements
• Legally compliant conduct of candidate interviews, if necessary support of the selection decision by aptitude diagnostic procedures.
• Implementation of AGG-compliant rejection management and project documentation

Separating groups of employees is not usually one of the daily tasks of HR work. In order to carry out this difficult but often indispensable step in a way that is as compatible as possible for both sides, the approach of PERSONAL TOTAL for a fair outplacement helps.

The focus is on a six- to nine-month support phase with the aim of taking up a new professional activity. The outplacement concept of PERSONAL TOTAL contains three phases that ensure high effectiveness and quality.

The following points are characteristic of outplacement from PERSONAL TOTAL :

• Support of the application process by our counsellors.
• Unique market overview of all open positions from the common internet job exchanges as well as several thousand company homepages.
• Internet-based application tool for creating a professional digital application portfolio and convenient application by e-mail.
• Constantly updated overview of the status of candidates' application activities.

Example:
Successful outplacement on behalf of Deutsche Telekom AG

Commissioned by Telekom AG, PERSONAL TOTAL took over the group outplacement of around 600 junior staff in southern Germany.

After only 4 months, 55% of the employees involved in the process had left the company. After 7 months, it was even 75% of the junior staff.